COVID-19 UPDATE

 

 SHOPS

 

We want to assure you that we’re working hard to keep our staff and our visitors safe, and COVID-19 measures in line with government guidelines will be in place at all sites. 

If you’d like to visit us at one of our shops, here are a few things to bear in mind: 

HELP KEEP OTHERS SAFE

Please do not visit us if you have COVID-19 symptoms. These include: a high temperature, a new continuous cough and loss of or change to sense of smell or taste. 

All customers entering our shops must wear a face covering.

SOCIAL DISTANCING

We’ve added signage to help keep customers stay socially distanced. Please ensure you keep 2 m apart from others at all times. 

LIMITED NUMBER OF SHOPPERS

We’ll be limiting the number of people in our shops to ensure people remain socially distanced.

NO CASH

We will only be accepting card payments and will no longer be accepting cash as a payment method for the time being. 

CLEANING AND SAFETY MEASURES

We’ll be carrying out extra cleaning to keep our shops as clean as possible for you and hand sanitiser will be available for you to use. 

 

EXPERIENCES

 

We are running tours three times a day, seven days a week at 11am, 1pm and 3pm.

We have made the decision to cancel all Masterclasses until the end of the year.

Please read the below information before joining us on a Tour & Tasting:

HELP KEEP OTHERS SAFE

Please do not visit us if you have COVID-19 symptoms. These include: a high temperature, a new continuous cough and loss of or change to sense of smell or taste.

Please bring your own face covering which should cover your mouth and nose and will need to be worn during the tour. 

We will also be asking people to use hand sanitiser which will be available at the distillery.

SOCIAL DISTANCING

We have decided to limit the number of people on each tour to a maximum of 6 people. 

Social distancing between bubbles of at least 1 metre must be adhered to at all times.

AMENDED LAYOUT

We have adapted our tours and the layout at the distillery to ensure the safety of our staff and visitors.

In order to keep our staff and visitors safe, part of the Tour & Tasting will now be held on an upper mezzanine floor which cannot be accessed by a lift. If you have any queries about accessibility, please give the tours team a call on 01608 238 533 to discuss your options.

TOILET FACILITIES

Toilets will be open for those joining us on a tour, including disabled access.

 

CAFE

Face coverings must be worn at all times except once seated.