We are committed to getting our spirits shipped to you as quickly and safely as possible.
UK Delivery
Free UK delivery is available on all orders over £50, applicable to addresses in England, Wales, and Scotland (excluding the Scottish Highlands & Islands, Aberdeen, Argyll, Arran, and Dundee).
Please note, gift cards are excluded from the basket total when calculating eligibility for free delivery.
UK Delivery Charges:
| Region | Delivery Charge |
|---|---|
| England, Wales & Scotland (excluding remote areas below) | £4.95 |
| Northern Ireland | £16.95 |
We are unable to deliver to Jersey, Guernsey, and the Isle of Man at this time.
EU Delivery
We currently offer international delivery to the following European countries:
| Country | Delivery Rate |
|---|---|
| France (FR) | €13.65 |
| Germany (DE) | €10.00 |
| Netherlands (NL) | €9.77 |
| Austria (AT) | €13.00 |
| Belgium (BE) | €10.00 |
| Denmark (DK) | kr 128.01 |
Packaging & Delivery Times
All orders are carefully packed in 100% recyclable packaging to ensure your spirits arrive safely and securely.
- UK Deliveries: Dispatched via DPD, with typical delivery in 1–2 working days.
- EU Deliveries: Fulfilled from our EU warehouse, with delivery times typically between 3–7 working days, depending on the destination.
Need Help?
If you experience any issues with your delivery, feel free to contact our team at deliveries@cotswoldsdistillery.com
Online Returns Policy
If you have any issues with your online order and would like a refund, please get in touch with us at deliveries@cotswoldsdistillery.com. We will endeavour to refund the full value of any product(s) purchased if the conditions below are met:
- For UK Customers, you must return the product in question to us within 7 days of receipt of your order to the following address, including your order details and order number:
- Unless the item is damaged or faulty, you return it to us in a resalable condition; unopened and in the same condition you received it in.
- Unfortunately, we are unable to refund the cost of postage, either on your original order or the cost of returning the item unless the product itself is faulty.
- For any damaged or faulty items we will refund the return delivery cost and send a replacement item free of charge or refund the order amount. Please inform us of damaged or faulty items within 48 hours of receipt of the product, ideally with photographic proof, and we will refund you within 30 days of your notifying us. In certain situations, the goods may need to be returned for quality analysis. If this is the case we will arrange for collection from you by courier.
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If the product is damaged when the courier arrives at your door, and shows clear signs of breakage or leakage at the time of delivery, please refuse the parcel and ask the courier to return the goods to us. Please contact us at deliveries@cotswoldsdistillery.com to let us know so that we can make arrangements for a replacement or refund.
- Please note any reimbursement will be refunded onto the credit or debit card used by you to pay for the original purchase.
For International Customers:
Please contact us at deliveries@cotswoldsdistillery.com for more information regarding returns and refunds for orders delivered outside the UK.